Dutch speaking Customer Support Agent

On behalf of our client, we are looking for Dutch speaking Customer Service Agents to work in sunny Lisbon, Portugal!

Interested or know someone who is? Let us know!

Responsibilities:
Provide support to the customers assigned to this project
Being a part of a specialized team in customer’s requests through written and phone communication
Offering solutions to customers and helping in setting up service repair for their appliances, check availability of technicians and make appointments for service calls
Troubleshoot the care and use of appliances using operation manuals, product specification sheets, and assorted tools over the phone
Internal growing opportunities based on performance
Starting on remote basis and eventually moving to the offices
Meet and exceed quality goals, compliance regulations and productivity targets

Requirements:
Remote work requires a high-speed Internet Service with a basic landline telephone service
High customer and service orientation.
Rational and analytical thinking.
Native level or Proficient level of spoken + written Dutch
Ability to multi-task.
Secure PC handling and high technical affinity.
For non-EU applicants, a valid work permit is required
Be local or willing to relocate to Portugal

What we offer:

Competitive wages – base + language + performance + special bonus
40 hours/week
Employee discounts
Private healthcare & dental insurance (after six months of employment)
A safe, friendly, creative, innovative and technological organization

To find out more about this great opportunity and many others, get in touch with the SpotOn Connections team. We have options for speakers of many languages across Europe with positions based in Athens, Thessaloniki, Limassol, Lisbon, Porto, Malta, and elsewhere.
We offer a 250 euro ‘refer a friend’ bonus for successfully placed candidates, so please send us any candidates that you feel might be suitable for this role.