Dutch Nurse/Pharmacist (Remote) for Covid-19

Alphanumeric is hiring licensed Healthcare Professionals HCPs (Nurse or Pharmacist) to work remotely on a Covid-19 Vaccine Contact Center supporting major life science organizations.

We support several languages, and we are looking for Bilingual candidates:

Russian, French, German, Italian, Spanish, Arabic, Turkish, Ukranian, Polish and other

As an HCP you will report to the Team Lead. Primary responsibility will be to answer inbound calls from health care providers (HCPs), patients and others regarding vaccines and communicate complex medical information.



Highlights of the role:

Paid training on pharmaceutical products as well as support processes
Health Insurance
100% Remote Work - candidates can be based either in Poland, Spain, Portugal
Responsibilities

Respond to inquiries via phone, email, or web chats from healthcare professionals, consumers, and patients handling adverse events, product quality complaints, HCP and patient education
Primary responsibility will be to answer inbound calls from health care providers and patients about medications and communicate complex medical information.
Provide in-depth information and specific product prescribing information, clinical studies, and medical letters.
Build and strengthen customer relationships by obtaining strategic information, demonstrating broad knowledge and providing appropriate product information.
Certificates, License information

Health Care Professional with an active license to practice in nursing, pharmacy or other health care fields (Example ASN, BSN, RPH, PharmD) is a requirement in addition to:

2-3 years related customer service or pharmaceutical experience.
Additional skills

Nurse or Pharmacist licensed
Must have an internet connection with speeds of 15MBPS upload and 15 MBPS download
Proficient in the use of Microsoft Office Applications
Important notes

Ability to work in flexible shifts once required (the work is always from home)
Vaccines experience preferred

Included above