Dutch Customer Service -beautiful Lisbon

We are looking for people who care, new talents who are looking forward to build a successful career in Portugal.
Become part of our customer service team and start an international career. For applicants from all over Europe, we have prepared a transfer package which among other things includes a room in a corporate apartment, the refund of your flight to Lisbon, one free annual flight to your home country and versatile administrative support directly after your arrival in Portugal.
We support world-famous brands such as bol.com, Zalando, Expedia, Phillips and many more in the customer service area.

Responsibility
• Inbound Customer service for bookings, purchases of services or goods;
• Assistance with concerns regarding payment, shipping, return and exchange and further questions about customer accounts;
• Management of changes, adjustments, complaints and any other customer concerns.

• Native level of written and verbal communication skills in Dutch and good understanding of English (B1 Level);
• Willing to start an international experience – work abroad;
• Excellent communication and interpersonal skills and team spirit;
• Able to handle confidential and/or highly sensitive information;
• Experience in customer service (preferred).

• International career in a multicultural environment;
• Possibility of cooperation with the leaders in in various industries;
• Intensive training and familiarization phase;
• Ample opportunity to grow and evolve within our organization;
• Accommodation in a room of a Teleperformance owned apartment;
• Initial flight expenses refund;
• Free annual flight to the homeland;
• Private health insurance;
• Free Portuguese language courses, water sports, soft trekking and much more.