Deskside Support Analyst

Astrea Recruitment was found in 2007 with one principal mission – to be different. We transformed this vision into a key driver of our efforts to be always available when our clients or partners need us to advise and guide them in taking important decisions.
Our partners are increasing continuously and their satisfaction is the best business card for us.

For one of our clients - international leading company - we are looking for - Deskside Support Analyst with Hungarian,French,Slovak,Spanish,Polish,German,Portuguese.

Essential Duties and Responsibilities:
* Responsibile for customer satisfaction with the services provided;
* Demonstrates leadership in innovative problem resolution techniques;
* Maintains businesslike communications, conduct and appearance, and otherwise demonstrates a courteous, positive and professional attitude at all times;
* Fully document all issues in an accurate and timely manner.

* Fruency in English and/or Hungarian,French,Slovak,Spanish,Polish,German,Portuguese;
* Customer service skills and problem solving ability;
* Mobile Device Skills and Strong operational knowledge;
* Ability to provide information and direction to others in a clear and concise manner;
* Preferred Tech and Prof Experience.

Our client’s offer:
* Possibilities for development;
* Flexible working hours;
* Excellent remuneration plus attractive bonus system.

If you see your profile in the description above or you think this proposition for a challenge, do not hesitate to send your CV in English (Do not forget to point the ref. N SM_DSR).

We will contact the approved candidates shortly hereafter.

All the information is protected by the Commision for the Protection of Personal Data
(Astrea Recruitment. - reg No 1809).