Data Entry

Job Summary

Enter data for various product contracts into Windows-based administration systems in an efficient, accurate, and timely manner as directed; answer phone calls and questions from consumers and dealers regarding various products and contracts.

Responsibilities and Duties

* Enter data for assigned products/contracts into appropriate Windows-based administration system efficiently and accurately.
* Process product cancellations as necessary.
* Troubleshoot rating and remittance differences. Work with supervisor to resolve.
* Respond to telephone inquiries from customers and dealers regarding various products and contracts.
* Suggest improvements to processing systems and tools to enhance productivity and customer service.

Qualifications and Skills

* Telephone Skills, Good Verbal Communication, Microsoft Office Skills. Listening, Professionalism, Customer Focus, Organization and Dependability.

Benefits

We offer Medical, Dental and Vision insurance. Company paid STD, LTD, Life AD&D. 401K plan with employer match.
Job Type: Full-time
Salary: $30.00 /hour - $35.00 /hour

* prepare, compile and sort documents for data entry
* check source documents for accuracy
* verify data and correct data where necessary
*obtain further information for incomplete documents
* update data and delete unnecessary files
* combine and rearrange data from source documents where required
* enter data from source documents into prescribed computer database, files and forms
* transcribe information into required electronic format
* scan documents into document management systems or databases
* check completed work for accuracy