Customer Technical Support

Are you ready for your next challenge we are looking for native or near-native Italians, Greek or French speakers

Join our client’s team and we will offer you:
Professional development through training programs modern technologies and customer management;
Get exposure to a multicultural and multilingual environment coaching opportunities real possibilities of career development;
Teak the advantage of attractive salary package and medical benefits;
Join modern, dynamic and friendly working environment.

Typical working day will includes some of activities and responsibilities:
To respond effectively to all customers’ enquiries within given timescales;
To develop and maintain a full technical knowledge of client products and services;
To be able to recognize when a problem or query should be transferred to another department or a more senior member of staff ;
To deal with all correspondence as requested/required;
To accurately log all calls and in line with procedures;
To responsibly maintain and update all job-related administrative forms;
To consult product manuals, to be able to advise customer of appropriate options/solutions.

Check out our Our client employee profile:
Native or near-native in Greek or Italian, or French speakers level ;
Previous experience of/ or aptitude for Customer Service is a plus;
Good organizational skills;
A working knowledge of MS Word/Excel;
Excellent communication skills and the ability to remain calm in all situations;
Ability to work on own initiative and under pressure in order to achieve deadlines and KPI’s;
Ability to adapt to a continuously changing environment and procedures