Customer Support Consultant - Animana

Are you looking to join a vibrant and dynamic team within a successful company - which is focused on teamwork, quality service and products? Do you see yourself as an energetic, proactive and ambitious person - or aspire to be?

Customer Support Consultant - Animana (German & Dutch)

Due to our rapidly growing international customer base, IDEXX Animana is looking for a ‘Customer Support Consultant’. In this position you will provide telephone and email support to our Dutch and German customers who are using Animana in their Veterinary Practice.

IDEXX Animana’s motto is ‘Care More’. You will be joining a team of business partners to our customers with an invested interest in the clinic and their everyday needs. You will provide excellent customer service on how to use Animana efficient and smart. Personal growth and developing skills are a given. We do not only ‘Care More’ for our customers, but also for our colleagues.

Who are you?

You have an entrepreneurial spirit with a passion for helping customers and solving problems. Thinking outside the box to provide the best service. Working with customers, building and maintaining strong relationships is something you value highly. Communicating internally and externally with people of different educational levels and in different languages, is something that comes natural to you. Off course, you have excellent personal computer skills and a strong affinity towards computing and software in general.

You speak Dutch and German fluently, as well as English on a business level. Another language would be a huge advantage.

Having a vet industry background and knowing Animana (or another Practice Management system) will help you understand the needs of our customers. It is an advantage if you have worked in a veterinary practice or have a biology background. If you lack this background, but you do have a passion for animals and animal health, education or customer service, you are welcome to apply as well.

also have a look at our website: https://careers.idexx.com/us/en/job/J-002611/Customer-Support-Consultant-Animana-German-Dutch