Customer Service Representative

This job is for you if:

You’re a self-starter with a great attitude who enjoys solving problems and taking on challenges
You take ownership of your role and demonstrate your value through dependability and work ethic
You’re willing to put in the time and effort it takes to develop yourself and grow in your role
You can think on your feet - You enjoy learning new things and researching using online tools
You communicate clearly, and you listen carefully. You can explain just about anything to anyone, and you’re capable of successfully providing solutions through chat, email and on the phone.
Essential Functions & Duties:

Provide exceptional customer service via chat, email and phone channels
Earn the trust of customers
Educate customers on product for optimal understanding and ease of use & accessibility

Job Requirements:

Dependable, reliable and trustworthy
Friendly and professional - explain and educate customers in a helpful way
Interest in learning - become the subject matter expert people rely on
Excellent verbal and written communication