Postat pe: 2018-10-26 | Data modificării: 2018-11-26 | Expiră pe: 2018-11-25

Customer Service Officer

Descrierea jobului

If you are customer oriented and have strong communication and customer skills, we are looking to recruit Customer Service Officer for one of our clients in Malta. If you feel you are a good fit to perform, we at Ceek want to hear from you.

What is expected of you?
Support existing and new customers by requesting and checking relevant documentation, perform basic AML and KYC due diligence, sett up new accounts and keep applicants informed of the status of the account opening
Answer incoming calls and respond to customer emails and secure messages
Handle customer enquiries, manage and resolve customer complaints, escalate technical issues and provide customers with products and services information
Update customer information, check customer details and accounts through the Bank’s systems
Support the Bank’s marketing and commercial plan by promoting Bank’s products

Cerințe

Excellent verbal and written communication skills, in both Maltese and English
Strong attention to detail
Strong business and customer focus
Ability to work on own initiative with minimal supervision
Ability to handle multiple tasks at the same time
Willingness to work flexible hours
Previous experience in a customer service role will be considered an asset

Beneficii

Competitive remuneration package
Pleasant working environment

Abilități

Commitment to Customer Service

Cerințe lingvistice

English

Gradul de educație

High School

Suport viză

Da
Email Job

Criterii job

Tip Job

Full Time

Industrii

#Financial Services

Locație job

Malta - Birkirkara

Departament

Customer Service

Salariu

Negociabil

Companiile vor aplica la tine

Completează-ți CV-ul și companiile vor putea să-ți trimită invitații să aplici la joburile lor și te vom notifica prin email .