Postat pe: 2020-12-18 | Expiră pe: 2021-01-17

Customer Care Expert

Descrierea jobului

Astrea Recruitment is a company in the Human Resources field. Our goal is to find the most appropriate individuals for our business partners.

Our client is one of the world BPO leaders. With contact centers in more than 20 countries and over 60,000 employees all over the globe, the company brings nearly a century's worth of expertise delivering exemplary customer care solutions.

Having overachieved project goals and due to extensive workflow, our client is currently expanding a project. They need advanced speakers Customer Care Expert with German or French (C1) and English (B1/B2).

Key responsibilities:
- Providing highest level of customer support via phone, chat and e-mail;
- Handling and troubleshooting user support related questions;
- Providing full customer care and making sure no client’s question is left without an appropriate answer.

Cerințe

Requirements:
- Proficiency in German or French language;
- Intermediate level of English is an advantage;
- Outstanding communicative skills;
- Focused on clients’ needs and requests;
- Team spirit.

Beneficii

Our client offers:
- Excellent salary + bonuses;
- Permanent job with a Labor contract;
- Full-time assignment;
- Attractive social benefits;
- Advanced training programs;
- Professional growth;
- International working environment.

Only the shortlisted candidates will be contacted in a timely manner.

All the information is protected by the Commision for the Protection of Personal Data
(Astrea Recruitment. - reg No 1809)

Abilități

Call Center

Cerințe lingvistice

English, French, German

Gradul de educație

High School

Suport viză

Da
Email Job

Criterii job

Tip Job

Contract

Industrii

#Consumer Services

Locație job

Bulgaria - Sofia

Departament

Customer Service

Salariu

Negociabil

Companiile vor aplica la tine

Completează-ți CV-ul și companiile vor putea să-ți trimită invitații să aplici la joburile lor și te vom notifica prin email .