CRM Optimisation Manager - German (REF 8009)

Do you have a passion for customer relationship management? Are you organized with a strong drive to succeed? Does the idea of continuously questioning the status quo with the aim to bring the CRM team to the next level excite you? If so, one of our established iGaming clients in Malta are looking for a CRM Optimisation Manager to join their Retention team!

The CRM Optimisation Manager will support the Head of CRM in coordinating existing CRM projects with 3rd party providers and discover new providers, tools and features to stay ahead of the competitors’ retention measures while assisting in developing the future CRM roadmap.


Responsibilities:

- Drive touchpoints and channel optimisation, elaborating on new contact methods
- Coordinate tasks for new and existing projects
- In cooperation with stakeholders, you will manage the timely introduction of new projects and features to the CRM team
- Put your inquisitive nature to good use by following CRM trends across industries and sharing your findings
- Take the initiative to research and approach new providers aiding in the development of the future CRM Roadmap

- Native or Fluent German and English language skills both written and spoken
- 2+ years of CRM specific experience within the iGaming industry
-Able to work cross-functionally with external partners and internal teams to nurture mutually beneficial relationships
- You always look for new ideas to create innovative and better ways for the CRM team to be successful
- You take responsibility and hold yourself and others accountable to meet commitments
- You are Self-motivated and Self-driven and do what needs to be done without influence from other people or situations to meet commitments

- An indefinite contract with an established International Group with a solid foundation on which to grow
- Competitive salary
- Relocation Support
- Personal and Professional Growth Opportunities
- Private medical health insurance
- Subsidy on a membership of the sport of your choice
- Sponsored Charity and Team gatherings


To find out more about this great opportunity and many others, get in touch with the Betting Connections team. We have options for speakers of many languages across Europe with positions based in Athens, Thessaloniki, Limassol, Lisbon, Porto, Malta, and elsewhere.

We offer a 250 euro ‘refer a friend’ bonus for successfully placed candidates, so please send us any candidates that you feel might be suitable.

Get in touch with us to kickstart your career today!