Citrix Engineer- XenDesktop

Roles and Responsibilities
Hands on responsibility to trouble shoot Citrix XenDesktop.
Worked on setting up new Projects or Project migrations.
Have the capability to understand the project requirements and work closely with the projects implementation team
Resolve the Incident/Problem/Change tickets
Working with OEM Vendors
Automation of the repetitive issues & Customer communication
Planning, multi-tasking, and prioritization skills.
Work closely with the Level 1 and Level 2 Support teams and Support to ensure end to end resolution of incidents and problems.
Excellent Verbal and written communication skills.
Good interpersonal Skills.
Ability to work in a flexible, team-oriented and constantly changing environments

Job Requirements
6-8 years hands-on experience with Citrix/Windows in designing, implementing & administering VDI solutions.
Good knowledge in Citrix XenDesktop 7.6 and latest versions.
Citrix Access Gateways
Citrix Provisioning Server
Good troubleshooting skills in an enterprise wide Citrix Farm
Good Working Windows Server 2012R2 and Win 7/8/10 - deployment/support/administration
Good Knowledge in Active Directory concepts like OU, Sites, GPO, FSMO etc.,
Understanding of DNS, WINS, DHCP Servers.
Citrix server monitoring – server availability, IMA traffic, usage, load balancing etc.
Basic knowledge in storage technologies – SAN and NAS
Knowledge in ITIL standards.


Key skills required: (in the order of priority):-

Citrix Administration
Windows 2012 R2 Servers administration
Advanced troubleshooting skills
Remote system administration
Knowledge on server management tools
Wintel Administration (IT infrastructure)
Windows OS platforms
Remote administration
Enterprise management tools.