Postat pe: 2018-09-20 | Data modificării: 2018-10-20 | Expiră pe: 2018-10-20

Airbnb Customer Specialist (Dutch/German/Russian)

Descrierea jobului

Are you passionate by the Travel, Hospitality and Tourism industry? Are you quality and service oriented and always ready to help people?

The Company.

This award-winning international outsourcing company is working with Top Worldwide Brands. By putting customer care on the first place, they make the difference in the market. As a constantly growing company, they are actively looking for motivated candidates to join their international and multicultural team in Barcelona.

Their Client, Airbnb, an e-commerce leader of direct accommodation rental, is looking for German, Russian or Dutch speakers with strong team spirit to reinforce their constantly growing Support Team!

The Job.

In this role, you will be responsible to answer client questions, doubts and complaints via phone and email.
– Provide professional and friendly client support via phone and email
– Responding to enquiries and handling different problems
– Ensure quality and professional service
– Ensure high level of customer satisfaction
– Follow-up of customer information
– Having a full understanding of Airbnb processes
– Record all information in the internal system

Cerințe

The Profile.

– You are a native German, Russian, or Dutch speaker and have an excellent level of English
– You have a passion for traveling and adventure
– You are customer oriented
– You have excellent communication skills
– You have the ability to build a connection with clients
– You are an excellent team player
– You are professional and have a quality minded attitude
– You are flexible, open-minded and high level of energy

Beneficii

The Offer.

– Salary: up to 16.500 Euro Gross/year
– Working hours: Monday – Sunday: rotation shifts between 9 am -10 pm (2 weekends per month)
– A full-time contract (39 hours/week; 5 days/week)
– 3 weeks fully paid training
– A stable position
– Relax and friendly work environment
– Multiple Career opportunities, as it is a fast growing company
– Free coffee and tea
– Spacious terrace and chilling area
– International and multilingual working environment
– Dynamic and open working environment
– Start date: ASAP

Abilități

Active Team Player Build Relationships Build Strong Teams Call Center Call Center Development Tourism

Cerințe lingvistice

Dutch, German, Russian

Gradul de educație

Other

Suport viză

Nu
Email Job

Criterii job

Tip Job

Full Time

Industrii

#Consumer Services

Locație job

Spain - Barcelona

Departament

Consulting, Customer Service

Salariu

EUR 15000 - 17000/an euro

Companiile vor aplica la tine

Completează-ți CV-ul și companiile vor putea să-ți trimită invitații să aplici la joburile lor și te vom notifica prin email .