Spanish Speaking Sales Officer

The Sales Officer will report directly to the Sales Team Leader and will be part of a team that is responsible of handling sales, customer on-boarding and document verification of a loan portfolio.

Actively seeking new sales by executing appointed strategies and instructions;
Adhering to the team’s sales targets and deadlines;
Collaborate with the Sales team members to constantly improve process efficiency and overall results;
Customer on-boarding and verification of documents as per the Bank’s Policies and Operational Procedures;
Understand thoroughly the company’s products whilst ensuring that customers are always presented accurate information;
Responding to any customer queries via email, sms and phone;
Provide an excellent customer experience;
Work closely with other departments, especially Payments and Collections, in order to ensure transparent and efficient interaction;
Ensure adherence to the company’s Code of Ethics and related policies;
Involvement in production of Sales reports;
Involvement in training and mentoring of other team members
Assist in documentation of the team’s Operational Procedures;
Providing ideas and suggesting ways for the improvement of operational systems, processes and procedures;
Execute ad hoc tasks as may be requested by the team leader.

Requirements:

Higher Education qualification;
Excellent command of English and Spanish languages;
Essential demonstrable experience in sales of financial products
Experience in customer on-boarding and documentation verification processes;
Fast learner with a passion for Sales;
Excellent communication skills with a results-driven approach
Ability to work independently;
Good knowledge of Microsoft Office tools (especially EXCEL)
To find out more about this great opportunity and many others, get in touch with the SpotOn Connections team. We have options for speakers of many languages across Europe with positions based in Athens, Thessaloniki, Limassol, Lisbon, Porto, Malta, and elsewhere.

We offer a 250 euro ‘refer a friend’ bonus for successfully placed candidates, so please send us any candidates that you feel might be suitable for this role.