Job Description
At Adomik, we are passionate about our customers! So we are looking for a Solutions Engineer ready to join our newly created Customer Success Center for North America in Montreal.
We seek candidates who have a passion for consulting with clients and prospects to drive unmatched business value for customers with Adomik..
You will act as our client advocate and manage our most strategic customers in North America.
Your mains tasks will be:
Manage multiple strategic clients simultaneously,
Grow the relationship with the clients with the objective of increasing and expanding the usage of the Adomik Platform within the clients' teams.
Upsell Apps, Consulting or Professional Services
Gather, formalize and communicate client requirements internally
Organize and develop, the NA consulting practice to address client requirements that go beyond the Adomik Platform capacities
Lead the development of client-specific implementation proposals when needed,
Align with Sales and Customer Success teams on scoping, pricing and delivery
Work closely with Engineering (especially Data Science) to design and provide tailor-made solutions
Ensure that engagements conclude with fully satisfied clients
Partner directly with Product Management to make sure newly created solutions are considered in the roadmap to scale adoption to other potential clients
Deliver customized technical presentations and demonstrations to clients and prospects to match ad hoc requests
Actively contribute to building and growing the Customer Success Center in Montreal
Requirements
About you
Master’s degree in Computer Science, Data Science, Economics or related technical field or equivalent practical experience
2Y+ experience as a Solution Engineers, Sales Engineer, or Consultant or equivalent experience in a client-facing role
Taste for modeling, data analysis, interpretation and visualization (SQL, Python, JavaScript are a plus)
Ability to quickly synthesize ill-defined problems and unprecedented issues, and turn them into solutions
Exposure to Ad Tech or Enterprise or SaaS environment is a plus
Fussball and darts skills are a plus too ;-)
Benefits
About you
Master’s degree in Computer Science, Data Science, Economics or related technical field or equivalent practical experience
2Y+ experience as a Solution Engineers, Sales Engineer, or Consultant or equivalent experience in a client-facing role
Taste for modeling, data analysis, interpretation and visualization (SQL, Python, JavaScript are a plus)
Ability to quickly synthesize ill-defined problems and unprecedented issues, and turn them into solutions
Exposure to Ad Tech or Enterprise or SaaS environment is a plus
Fussball and darts skills are a plus too ;-)
Skills
Anything Technical Building Key Strategic Relationships Client
Language Requirements
English
Education Degree
Engineer's Degree
Visa Support
No
Accepting only candidates from:
Canada, United States