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Date Posted: 2019-02-01 | Date Modified: 2019-03-03 | Expires: 2019-03-03
Service Desk/Help Desk/Desktop Support
Job Description
looking for Support Technicians to help our Service Desk & Onsite Team.
Provide first and second level support for Windows 10 and Windows 7
Provide support for on call duty (Weekends & Weekdays)
To ensure positive customer experience and satisfaction through First Call Resolution
To adhere to quality standards, regulatory requirements and company policies
Provide first and second level support for Windows 10 and Windows 7
Provide support for on call duty (Weekends & Weekdays)
To ensure positive customer experience and satisfaction through First Call Resolution
To adhere to quality standards, regulatory requirements and company policies
Requirements
Earlier experience in Helpdesk / Onsite / IT support and Customer Service Support is the preferred or real interest in IT
Basic troubleshooting and technical support knowledge of laptops and web applications
Good knowledge of Windows 10 & 7 Operating System support and troubleshooting
Good knowledge of MS Office Products
Verbal / written communication in both Swedish and English
Good problem solving and organizational skills to support an environment driven by customer service and team work; ability to build productive relationships.
Basic troubleshooting and technical support knowledge of laptops and web applications
Good knowledge of Windows 10 & 7 Operating System support and troubleshooting
Good knowledge of MS Office Products
Verbal / written communication in both Swedish and English
Good problem solving and organizational skills to support an environment driven by customer service and team work; ability to build productive relationships.
Skills
Desktop SupportLanguage Requirements
SwedishEducation Degree
Bachelor's DegreeVisa Support
Yes
Job Criteria
Job Type
ContractIndustries
Job Location
Sweden - StockholmFunctions
Information TechnologySalary
NegotiableCompanies will apply to you too
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