Job Description
Role:
- provides technical support (1st level IT support ) for the end users from all the departments of the customer in case of problems or questions (FAQ, RFCs, Incidents, etc)
- restores the functionality of the IT Infrastructure in case of an incident or a faulty service as soon as possible
Requirements
Ideal candidate:
-has technical education/equivalent professional experience, higher education is preferred but not mandatory
-excelent PC operating skills
-has basic knowledge on administration of IT systems, networks, client/server ---technologies, storage systems, databases and specific applications
-very good communication skills, open to new contacts, clarity in written and verbal communication
-German advanced and English intermediate
Benefits
-working schedule: Monday to Friday, 8 h/day, shifts during daytime
-individual workplace in an open space office, telephone, IT equipment
-desk job, no face-to-face interaction with customers or other support groups required
-additional benefits - according to market level, individually negotiated
Skills
Conversational German English PC maintenance
Language Requirements
English, German
Education Degree
High School
Visa Support
No
Accepting only candidates from:
Romania