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Job Description
We are currently seeking to recruit a Service Desk Analyst on behalf of our client. If you have excellent communication skills as well as the ability to analyse and interpret technical information, ceek would like to hear from you!
What is expected of you?
Provide first-level user support for the firm’s customers and resolve issues via telephone or email efficiently
Follow the company’s communication procedures, guidelines and policies
Assist in the creation and maintenance of relevant documentation
What is expected of you?
Provide first-level user support for the firm’s customers and resolve issues via telephone or email efficiently
Follow the company’s communication procedures, guidelines and policies
Assist in the creation and maintenance of relevant documentation
Requirements
What are you expected to bring?
Excellent communication and customer service skills in English (written and verbal)
Ability to multi-task and prioritise effectively
An eye for detail and ability to take decisions
An Advanced diploma or equivalent in ICT or another related area
Experience in Microsoft Windows 8.1 and 10, WLAN, printing and other desktop technologies
A minimum of 1 years' work experience in a similar role
Excellent communication and customer service skills in English (written and verbal)
Ability to multi-task and prioritise effectively
An eye for detail and ability to take decisions
An Advanced diploma or equivalent in ICT or another related area
Experience in Microsoft Windows 8.1 and 10, WLAN, printing and other desktop technologies
A minimum of 1 years' work experience in a similar role
Benefits
What’s in it for you?
A multi-cultural environment
Stability
Career progression
A multi-cultural environment
Stability
Career progression
Skills
Analyze Information Tech SavyLanguage Requirements
EnglishEducation Degree
OtherVisa Support
No
Job Criteria
Job Type
Full TimeIndustries
Job Location
Malta - BirkirkaraFunctions
Customer ServiceSalary
NegotiableCompanies will apply to you too
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