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Date Posted: 2018-09-10 | Date Modified: 2018-10-10 | Expires: 2018-10-10
Senior Customer Support Representative
Job Description
Senior Customer Support Representative - to work Remote!
Our client is a top iGaming company looking for experience iGaming Customer Service professionals looking to work remote.
Role responsibilities:
Answering customer's enquiries via email and live chat
Providing customer support on all aspect of the player experience
Verifying customer accounts and processing payments
Crediting Bonuses and Free Spins to Players
Assisting in fraud and risk management
Taking care of VIP players
Our client is a top iGaming company looking for experience iGaming Customer Service professionals looking to work remote.
Role responsibilities:
Answering customer's enquiries via email and live chat
Providing customer support on all aspect of the player experience
Verifying customer accounts and processing payments
Crediting Bonuses and Free Spins to Players
Assisting in fraud and risk management
Taking care of VIP players
Requirements
Qualifications:
Previous Customer Service Experience
iGaming Experience in online casino – is a must!
Excellent communication skills
Previous VIP Experience is a big plus
Impeccable English – written and spoken
Superb problem solving skills
Ability to work independent and as a part of a team
Be able to handle stress
Previous experience with Bitcoin is a major plus
Outgoing personality with excellent communication skills
Previous Customer Service Experience
iGaming Experience in online casino – is a must!
Excellent communication skills
Previous VIP Experience is a big plus
Impeccable English – written and spoken
Superb problem solving skills
Ability to work independent and as a part of a team
Be able to handle stress
Previous experience with Bitcoin is a major plus
Outgoing personality with excellent communication skills
Skills
Commitment to Customer ServiceLanguage Requirements
EnglishEducation Degree
High SchoolVisa Support
Yes
Job Criteria
Job Type
Full TimeIndustries
Job Location
Malta - SliemaFunctions
Customer ServiceSalary
NegotiableCompanies will apply to you too
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