Recruitment Programme Delivery Manager (m/w)

At Korn Ferry, we grasp every opportunity to surprise others and ourselves by going beyond expectations to deliver a bit extra. We call it exceeding potential. To inspire and excite people, teams, even entire organizations. To bring companies’ strategies to life. To unite boardrooms and workforces. To unlock potential, realize ambitions, and change lives. Together, we are smarter. Together we are stronger. Together, we are more than.
Korn Ferry is a global organizational consulting firm. We help clients synchronize strategy and talent to drive superior performance. We work with organizations to design their structures, roles, and responsibilities. We help them hire the right people to bring their strategy to life. And we advise them on how to reward, develop, and motivate their people.

Our 7,500 colleagues serve clients in more than 50 countries. We offer five core solutions.
• Organizational Strategy
• Assessment and Succession
• Talent Acquisition
• Leadership Development
• Rewards and Benefits

Visit kornferry.com for more information.

The Role
We have a fantastic new opportunity for a Projects/Programme Manager to oversee a critical recruitment programme for one of our largest clients in the Pharmaceutical space within Switzerland - Lonza. This role will be responsible for managing the successful delivery of the hiring programme as well as oversight of the workstreams.
The programme is a ‘ramp up’ for a key site location in Switzerland. We are supporting our client with the hiring needs into 5 new production hubs across a 5 year period. During 2019 this programme will require an additional 150 staff.

Key Accountabilities
• Manage all relevant workstreams for the programme from a Korn Ferry perspective (recruitment, headcount planning, logistics, event planning, candidate attraction and marketing)
• Deliver agreed reporting for all aspects of the programme
• Realize opportunities for efficiencies in solution execution and implement innovative solutions and continuous improvement initiatives
• Deliver services with high levels of client satisfaction
• Provide timely updates to the Global Account Lead, client management, stakeholders and/or executive sponsors
• Manage and set strategic direction with the EMEA Account Lead and clients through monthly reviews and updates
• Advise client on market trends, best practices and opportunities for improvement and/or corrective action
• Liaise with key stakeholders across Korn Ferry
• Maintain awareness of creative sourcing strategies and work closely with the team to develop the best approach for the client
• Communicate effectively with the client to identify needs and evaluate alternative recruiting solutions
• Continually seek opportunities to increase customer satisfaction
With additional responsibility around Operational Excellence as follows:
• Create and own a project plan
• Own and manage a related RAID log, capturing all account-related issues and developing solutions for resolution, with clear owners and timescales.
• Manage any issue-related escalation processes for issues that cannot be immediately resolved, ensuring these are escalated through the relevant Korn Ferry & client tiers and within agreed timescales.
• Manage workstream resources effectively, monitoring the team workload to resources ratio and flagging where more or less resource is required.

Required Skills
• Proven experience within talent acquisition at a management/senior delivery levels
• Proven success in Project Management (preferably in a formal environment, such as using Prince2 or Kaizen methodologies)
• Proven success at leading teams, based across various locations
• KPI achievement and upselling to client stakeholders
• Stakeholder management with the ability to influence and negotiate
• Cross country experience preferred (the successful candidate must be willing to travel frequently)
• Exceptional interpersonal skills with an ability to interact effectively at all levels and across diverse cultures
• Self-motivated
• Swift client responsiveness
• Willingness to adapt to new processes and effectively deal with changes and challenges

Korn Ferry is an Equal Employment Opportunity/Affirmative Action Employer – Minority/Female/Disability/ Veteran. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or veteran status or any other characteristic protected by federal, state, or local law.