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Job Description
Our client is looking for their next PSP Specialist to be responsible for new strategic projects.
Responsibilities:
You will ensure customer facing departments are informed and prepared for the launch of new payment methods and systems by organise and deliver training to Customer Operations colleagues on new payment integrations, methods and functionalities.
You will support in the re-evaluation and implementation of payments systems and process enhancements.
You will prepare and maintain payments documentation regarding the internal processes, procedures and general information.
You’ll act as support and back-up to the Payment and Fraud Manager and be the point of contact for internal stakeholders, assisting with queries related to meeting both business and legal requirements
Responsibilities:
You will ensure customer facing departments are informed and prepared for the launch of new payment methods and systems by organise and deliver training to Customer Operations colleagues on new payment integrations, methods and functionalities.
You will support in the re-evaluation and implementation of payments systems and process enhancements.
You will prepare and maintain payments documentation regarding the internal processes, procedures and general information.
You’ll act as support and back-up to the Payment and Fraud Manager and be the point of contact for internal stakeholders, assisting with queries related to meeting both business and legal requirements
Requirements
Requirements:
A minimum of 3 years’ experience in a similar role.
Engaging. You are able to establish and maintain strong relationships with all payment providers
Innovative. You support with the review, evaluation and development of business cases for new projects in line with the corporate strategy
Analytical. You monitor PSP costs and invoices, and document and report on any major issues affecting payments processing. You also assist the Finance department in reconciliation processes and mismatch analysis.
Tech Savvy. You assist with technical backlog items, end user testing, bug alerting and monitoring.
It would be a huge plus if you have:
At least 2 years of gaming industry experience working directly with online payments and systems.
Practical experience in financial services or e-commerce payments will be considered an asset.
Proven understanding of reviewing processes and system functionalities and driving optimisation and improvement efforts.
To find out more about this great opportunity and many others, get in touch with the Betting Connections team. We have options for speakers of many languages across Europe with positions based in Athens, Thessaloniki, Limassol, Lisbon, Porto, Malta, and elsewhere.
We offer a 250 euro ‘refer a friend’ bonus for successfully placed candidates, so please send us any candidates that you feel might be suitable.
A minimum of 3 years’ experience in a similar role.
Engaging. You are able to establish and maintain strong relationships with all payment providers
Innovative. You support with the review, evaluation and development of business cases for new projects in line with the corporate strategy
Analytical. You monitor PSP costs and invoices, and document and report on any major issues affecting payments processing. You also assist the Finance department in reconciliation processes and mismatch analysis.
Tech Savvy. You assist with technical backlog items, end user testing, bug alerting and monitoring.
It would be a huge plus if you have:
At least 2 years of gaming industry experience working directly with online payments and systems.
Practical experience in financial services or e-commerce payments will be considered an asset.
Proven understanding of reviewing processes and system functionalities and driving optimisation and improvement efforts.
To find out more about this great opportunity and many others, get in touch with the Betting Connections team. We have options for speakers of many languages across Europe with positions based in Athens, Thessaloniki, Limassol, Lisbon, Porto, Malta, and elsewhere.
We offer a 250 euro ‘refer a friend’ bonus for successfully placed candidates, so please send us any candidates that you feel might be suitable.
Skills
PSPLanguage Requirements
EnglishEducation Degree
Bachelor's DegreeVisa Support
No
Job Criteria
Job Type
Full TimeIndustries
Job Location
Malta - SliemaFunctions
Customer ServiceSalary
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