Payments Officer

The Payments Officer is a key contributor to the payment operations team. The role entails to assist with the processing of all operational payments and related activities.

Reporting to our Payment Operations manager, the candidate will have the opportunity to evolve in a dynamic environment, taking initiative on day-to-day operations and support our client’s very ambitious growth objectives.

Responsibilities
Processing and monitoring operational payments
Reviewing settlement and authorization exceptions across all banking and issuer partners
Daily and efficient monitoring and processing of ticket systems and ticket queries
Cards and funding accounts investigations and assisting in chargeback processing and disputes
Daily monitoring and preparing weekly aged creditors in relation to the credit working capital facilities
Monthly liaison with Line manager to keep him/her appraised of status/progress/issues, etc
Assist FinOps with any queries relating to adjustments on client accounts
Assist Payment Operations manager in dispute logging and processing

Requirements
In possession of a Finance related qualification
Previous experience in a similar role within finance and payments
Additional experience in fraud or chargebacks is considered an asset
Conversant with a strong interest in both IT and Finance
Previous experience with databases and SQL is an asset
Results orientated, proactive and can-do attitude
Good stakeholder management experience
Strong work ethic, good judgment, initiative and attention to detail
The ability to represent the company and the brand excellently
Problem solver and experience working with cross functional teams across multiple time zones

Perks of the job
Full health insurance coverage
Annual wellness stipend for sports equipment or gym memberships
Free-flowing, healthy snacks at our Malta office location
Professional training and development opportunities
Paid maternity and paternity leave