Order Entry Support (Non Voice)

Astrea Recruitment was found in 2007 with one principal mission – to be different. We transformed this vision into a key driver of our efforts to be always available when our clients or partners need us to advise and guide them in taking important decisions. We started with one office in Sofia and in a couple of years of professionalism we managed to grow in Veliko Tarnovo and Burgas. Our partners are increasing continuously and their satisfaction is the best business card for us.

For one of our clients - international leading company - we are looking for - Order Entry Support (Non Voice) with Spanish,Italian,French,German,Turkish,Romanian.

Essential Duties and Responsibilities:
* Input new supply orders in a timely manner;
* Produce work orders and sample forms for order fulfillment;
* Maintain customer records by updating account information;
* Resolve product or service problems by clarifying the customers complaint;
* Documenting and expediting correction while monitoring through a final resolution.

Requirements:
* One year of customer service experience;
* Fruency in English and Spanish,Italian,French,German,Turkish,Romanian;
* Must be able to multi-task and complete all tasks;
* Collaborate and work effectively as a team member;
* Be self-motivated, confident, energetic and creative.

Our client’s offer:
* Team of young and motivated professionals;
* Excellent working conditions in a reputable company;
* Permanent full time job in a creative motivating environment;
* Ability to grow professionally.