Online Sports Customer Support Specialist

Human factor is the most crucial aspect for the success of every organization. Astrea creates
solutions, while at the same time puts into this process uniqueness, creativity, flexibility, energy and positive thinking. We will find for you, the right people on the right place. Our striving is to improve the interaction between individuals and organizations at all levels thanks to the already proved business strategies and processes.

About the company:
Our partner is a leading company and a trusted brand in the online gaming industry. If you speak German or Dutch and English, and gaming is your passion, then don’t hesitate to apply for the position of Online Sports Customer Support Specialist!

Essential Job Functions:
* Respond to clients’ inquiries in a timely manner via emails, chat sessions and phone;
* Ensure that every customer receives great service and positive experience;
* Demonstrate great product awareness;
* Collaborate with other team members and achieve service targets.

Requirements and qualifications:
* Proficiency in German or Dutch and English;
* Positive attitude and good soft skills;
* Good computer literacy and typing skills.

Our client’s offer:
* Attractive remuneration;
* Extra employee benefits;
* Great work environment and friendly co-workers;
* Flexible working hours, including late shifts.

If you are interested, challenged and convinced that you would be an appropriate candidate, do not hesitate and send your detailed resume in English (Do not forget to point the ref. SM_OSCSS.)

Only the shortlisted candidates will be contacted in a timely manner.
All the information is protected by the Commission for the Protection of Personal Data
(Astrea Recruitment. - reg No 1809).