Online Fashion Store Support Executive with Sloven

Online Fashion Store Support Executive with Slovenian
Astrea was founded in 2007 with one principal mission – to be different. We transformed this
vision into a key driver of our efforts to be always available when our clients or partners need
us to advise and guide them in taking important decisions.

Our partners are increasing continuously and their satisfaction is the best business card for us.
Recruitment and job application in time of coronavirus is not a new book, but everyday life. All interviews will be conducted online or by phone for your comfort. The hiring process, starting dates
and initial training with our clients have been tailored according to the official prescriptions and
some of them will be conducted online.

Core Duties and Responsibilities:
*Provide professional support regarding the products and services of the company clients;
*Process inquiries in Slovenian via phone and emails;
*Follow up customer requests and make sure that no customer is left without care and appropriate
answers;
*Escalate requests to the higher level support whenever necessary;
*Document all cases according to the established procedures.

Requirements:
*Advanced level of Slovenian;
*Very good level of English;
*Excellent communication skills;
*Proven teamwork skills;
*Good PC literacy;
*Proactiveness and constructive attitude.

Our client’s offer:
*Fully remote recruitment process;
*Very attractive salary and additional benefits;
*Full-time employment;
*Flexible working schedule;
*Variety of training programs;
*Professional development;
*Friendly working environment.

If you are interested, challenged and convinced you are the right candidate, do not hesitate and
send your detailed resume in English (Do not forget to point the ref.SM_SLG)
Only the shortlisted candidates will be contacted in a timely manner.

All the information is protected by the Commision for the Protection of Personal Data
(Astrea Recruitment. - reg No 1809).