Norwegian Speaking Customer Support

Key responsibilities:

Nurture and support player relationships via phone, e-mail, and live chat
Support and contribute to our CRM infrastructure
Participate in the planning of customer engagement initiatives
Seek resolutions to customers’ queries and issues whilst actively striving to achieve a “one correct answer” across all channels
Monitor campaigns and promotions across all allocated customer touch points
Receive, handle, and translate customers’ KYC documents
Be the point of contact for your regional Country Manager
Essential requirements:

Native level of Norwegian
Intermediate to fluent level of written and spoken English
Strong communication and interpersonal skills
Strong writing skills (spelling & grammar)
Ability to write content in a creative and catching manner
Basic knowledge of Microsoft Word and Excel

Essential requirements:

Native level of Norwegian
Intermediate to fluent level of written and spoken English
Strong communication and interpersonal skills
Strong writing skills (spelling & grammar)
Ability to write content in a creative and catching manner
Basic knowledge of Microsoft Word and Excel
Desirable requirements:

Previous customer care experience
iGaming experience


The ideal candidate should be a team player who can form positive relationships with employees at all levels of the business. You should be resilient and approachable with the ability to work successfully in a dynamic, fast-paced environment. We are looking for someone with a proactive mindset who’s willing to contribute to our growing team.