Netflix Streaming Expert (German)

The Company.

Riverdale, Orange is the new Black, Stranger Things, 13 Reasons why.
Are you common with the stories or have you even binge watched these series?
Netflix and Chill is a familiar phrase for you?
Do you want to work with a company which is currently shaping the future of our global entertainment?
Then you should apply to this great experience in Lisbon!
You would work in a fast-paced and high performing work environment with super colleagues.

The Job.

You can´t stream your favourite show on Netflix?
The movie you started yesterday disappeared?
Do you want to know when the next season of one of your series will start?
From now on you will help Customers with these problems about our site and services.
You will provide exceptional customer service.
Help Clients with issues including their personal accounts, internet surfing, and billing.
You will deliver calm and smart decisions in high-pressure situations while paying attention to detail.

The Profile.

The company is recruiting on soft skills, regardless of your field of studies – they will train you in each aspect of the job. Are you customer service oriented, have good communication skills, pro-active and a team player? Then they might have an opportunity for you to join them!
– You are up to fluent in German and good command of English
– You have an amazing phone presence (people can literally hear you smiling)
– You are energetic and innovative
– You are a fast thinker and work proactively
– Motivation and teamwork are some of your soft skills
– You have an intercultural mind and willing to work with many other nationalities

The Offer.

– Type of contract: from 3 months to a long-term fixed term contract, whatever suits you best!
– Working hours: 40h/week (8h/day) from Monday to Sunday, rotating shifts (depending on the project you are working on)
– Salary conditions* – 2 options:
Including free accommodation (shared flat, all bills included): 950€ – 1000€ gross/month (based on level of experience)
Excluding accommodation: 1300€ – 1400€ gross/month (based on level of experience)
+ Private health insurance after 6 months of contract (additionally to standard insurance)
*Approx. 20-25% tax – please refer to living costs in Lisbon for comparison with other EU countries’ wages
*Compensation during training period if successful (from 1 to 4 weeks): 50% of your hourly wages (lower taxes)
– Relocation support for international candidates: Reimbursement of your initial flight expenses after 9 months, airport pick up, yearly two-way flight ticket back to your home country (within the EU). Help in paperwork, opening bank account, etc. upon your arrival.
– A company which fully supports you and wants to make your experience unforgettable!
– Free Portuguese lessons, cooking classes, sport activities and social events organized by the company
– A dynamic, open-minded and multicultural environment, including 82 different nationalities
– A great place to work in a brand new building, you will work in the best facilities for a fun and comfortable environment
– A company working with top-notch worldwide brands, from various industries from Fashion, Online Marketing, Technologies, Food, etc.
– Real career opportunities: opportunity to enter a development program within 6 months to get access to other opportunities within the company: from different projects to QA, Team Lead or Supervisor roles

This project is not for you? Still send us your CV, we have plenty of other opportunities we can discuss with you!