Japanese Customer Support Agent - Malta

Japanese speaking Customer Service agent needed for a fantastic iGaming career opportunity in Sunny Malta! The role is a great opportunity to embark on a career within an industry that promotes a fun, casual but hard-working team/office environment.

The role:

Providing assistance to internal and external customers via available communication channels in own language;
Guide customers through the website and assist them using the various services and products offered;
Escalate all sorts of technical problems reported by the customers to Manager;
Perform inbound and outbound calls;
Support other departments in carrying out various marketing activities, loyalty programmes, translations etc.

Excellent verbal and written skills in English and Japanese
One to three years experience in a similar role, preferably in iGaming;
Good computer skills and a general internet knowledge;
Professional communication skills via phone, live chat and email;
Eager to learn and contribute with ideas to make continuous improvements;
Educated up to Secondary or post-Secondary level;
Willing to work evenings and weekends on shift basis.

To find out more about this great opportunity and many others, get in touch with the Betting Connections team. We have options for speakers of many languages across Europe with positions based in Greece, Portugal, Germany, Ireland, Malta, Gibraltar, UK, Czech Republic, and elsewhere.

We offer a 250 euro ‘refer a friend’ bonus for successfully placed candidates, so please send us any candidates that you feel might be suitable for this role.
Get in touch with us to kickstart your career today!