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Date Posted: 2018-08-02 | Date Modified: 2018-09-01 | Expires: 2018-09-01
Italian speaking Customer Support agent
Job Description
Our client is currently looking for fluent Italian speakers to join their team in Athens as Customer Service Agents.
Responsibilities:
Identify and assess customer’s need to achieve satisfaction.
Handle and resolve client’s problems via phone, chatting and emails.
Provide accurate and valid information by using the right tools.
Communicate clearly and gently with all consumers.
Follow communication procedures, guidelines and policies.
Responsibilities:
Identify and assess customer’s need to achieve satisfaction.
Handle and resolve client’s problems via phone, chatting and emails.
Provide accurate and valid information by using the right tools.
Communicate clearly and gently with all consumers.
Follow communication procedures, guidelines and policies.
Requirements
Have developed communication and soft skills.
Have advanced Tech skills.
Be fluent in both Italian and English.
Be capable of handling stressful situations and demanding clients
Have advanced Tech skills.
Be fluent in both Italian and English.
Be capable of handling stressful situations and demanding clients
Benefits
Relocation package
Free Greek lessons
Health Insurance
No night shifts
Social activities
Free Greek lessons
Health Insurance
No night shifts
Social activities
Skills
Clear & Concise CommunicationLanguage Requirements
ItalianEducation Degree
High SchoolVisa Support
No
Job Criteria
Job Type
Full TimeIndustries
Job Location
Greece - AthensFunctions
Customer ServiceSalary
€ 12000 - 16000/year EuroCompanies will apply to you too
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