Date Posted: 2018-09-06 | Date Modified: 2018-10-07 | Expires: 2018-10-06

Italian Speaking Customer Service Agent

Job Description

Our client is currently looking for fluent Italian speakers to join their team in Athens as Customer Service Agents.

Responsibilities:
Identify and assess customer’s need to achieve satisfaction.
Handle and resolve client’s problems via phone, chatting and emails.
Provide accurate and valid information by using the right tools.
Communicate clearly and gently with all consumers.
Follow communication procedures, guidelines and policies.
Requirements:
Have developed communication and soft skills.
Have advanced Tech skills.
Be fluent in both Italian and English.
Be capable of handling stressful situations and demanding clients

Requirements

Have developed communication and soft skills.
Have advanced Tech skills.
Be fluent in both Italian and English.
Be capable of handling stressful situations and demanding clients

Skills

Commitment to Customer Service

Language Requirements

English, Italian

Education Degree

High School

Visa Support

Yes
Email Job

Job Criteria

Job Type

Full Time

Industries

#Consumer Services

Job Location

Greece - Athens

Functions

Customer Service

Salary

Negotiable

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