Italian- Customer Service Representative (ref6285)

On behalf of our client, we are looking for an Italian speaking Customer Service Representative. This could be an excellent opportunity for you to boost your career or gain more experience!

Located along the Shannon river, Limerick is a large city boasting mild Summers and cold Winters. It is rich in culture, with attractions along the centre including the City Museum, King John’s Castle as well as many examples of Georgian architecture along its centre. For those who enjoy the nightlife, the city is also supported by many nightclubs and pubs as well as national and international festivals!

Key Responsibilities:

- Provide e-mail and phone support to our customers to the required standard which ensures a good balance between productivity and quality
- Ability to liaise with other departments as necessary
- Identify process improvement opportunities and raise them through the appropriate forum
- Support customers directly on the ground at major events around the world
Any other tasks as required

- Italian fluent speaker
- Hungry to take on responsibility, excelling at following up providing updates proactively, and proposing process improvements whenever applicable​
- Excellent interpersonal skills, being capable of empathizing, communicating, and resolving conflicts in an assertive way
- Understanding scenarios, making decisions, and suggesting appropriate answers/solutions according to available resources
- Learning and adapting to new technologies and tools
- Capability to handle stressful situations while dealing with customers
- Adaptable, flexible, approachable, and collaborative towards team goals and interests
- Positive Attitude - A sense of humor and positive “make-it-work” attitude

- Opportunity for further training
- Career progression
- Regular Company Events
- Start up feeling
- Fun and family atmosphere
- Competitive Salary


To find out more about this great opportunity and many others, get in touch with the SpotOn Connections team. We have options for speakers of many languages across Europe with positions based in Athens, Thessaloniki, Limassol, Lisbon, Porto, Malta, and elsewhere.

We offer a 250 euro ‘refer a friend’ bonus for successfully placed candidates, so please send us any candidates that you feel might be suitable for this role.

Get in touch with us to kickstart your career today!