Date Posted: 2018-10-05 | Date Modified: 2018-11-04 | Expires: 2018-11-04

IT Helpdesk with a Spanish, English and French

Job Description

We are recruiting a Line 1 Helpdesk Agent with an excellent level of French, Spanish and English for one of Europe`s leading IT Infrastructure providers. This person will be responsible for providing service to the client via phone, web and e-mail, receiving requests and finding the solutions to them.

Requirements

We are looking for a candidate with the following qualifications, experience and skills.

Qualifications:

- Excellent level of French, English and Spanish

Experience:

- Previous experience in customer service
- Experience in IT or technical support is a plus

Soft Skills:

- Very independent professional
- Communication skills
- Team player
- Motivated to learn
- Dynamism, good presentation, and motivation
- Customer oriented person

Other:

- Availability to work in Rotating shifts (Day & Night with an adjustment of free time).
- Availability to start immediately

Benefits

We provide an attractive Benefits package:

- Salary: 18.300€ gross/year
- Trimestral Bonus
- Full training provided
- 880€ / year in Restaurant Tickets after 3 months
- Discounts in sport club and private insurance
- Free Spanish classes, and discount for another language
- Free Private Bicycle Parking
- Discounts on day care
- Free Medical Insurance after 6 months
- Plan dental care
- The possibility to work in a young, dynamic and friendly environment.
- Great opportunities of professional growth

Skills

Analysis Communication Skills Customer Orientation English Español French Great Listener Help desk IT

Language Requirements

English, French, Spanish

Education Degree

High School

Visa Support

Yes

Accepting only candidates from:

Albania, Belgium, Bulgaria, Canada, Czech Republic, Germany, Denmark, Estonia, Spain, France, Greece, Croatia, Italy, Poland, Portugal, Romania, Slovenia, Slovakia
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Job Criteria

Job Type

Full Time

Industries

#E-commerce #Information Technology and Services

Job Location

Spain - Barcelona

Functions

Analyst, Customer Service, Information Technology

Salary

18 - 20/year Euro

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