Hebrew speaking Content Moderator (REF 5720)

On behalf of our Client in Lisbon, we are recruiting for Content Moderators! The company provides Customer Service, Acquisition, Technical, Marketing, and other services to some of the largest and most recognizable brands globally.

With more than 10,000 employees and 75+ nationalities, providing services in more than 30 languages this truly is the place for an expat to feel at home!

About Lisbon:

Lisbon is a very attractive city for relocation, the city has a unique character and when comparing to other European Capitals (Paris, Berlin, London and more…) it has a very affordable standard of living! Lisbon really has something for everyone – Vibrant City life, beautiful beaches as well as amazing Green spaces! Portugal has won a lot of awards and has positioned itself as one of the best places for expats to live globally and we can see why!!

About the role:

- Reviewing content (videos, image, text and audio) in accordance with the company’s processes and policies;
- Responding to customer inquiries regarding Trust & Safety actions, such as abuse reports and enforcement appeals;
- Liaising with the company’s internal teams to ensure user and brand safety;
- Able to provide services on a 24/7 shift rotation;
- Disclaimer: please note that these tasks involve extensive exposure to sensitive content, including but not limited to vulgar content, violence and fake news.

- Fluency in written and spoken Hebrew and English.
- Customer Service Minded, Customer Satisfaction is paramount.
- A Genuine interest and passion for IT, the Internet tool, telecom and the field of tourism.
- Teamwork – Passion for teamwork.
- Communication – Excellent verbal and written communication.
- Resistance and Autonomous
- Adaptable and able to problem solve.
Being results-oriented – Demonstrate ability to meet deadlines and meet and exceed objectives.
Availability – Flexibility – Work in rotary schedule.

- Other than the base salary package and benefits, on offer to the successful applicant there are additional perks!
- If you are relocating to Lisbon, you will be offered support to get settled in the country both financially and with all aspects of settling into the country such as getting registered for your taxes, ID card and ensuring you have everything you need to set up your new life in Portugal.
- Career Development – The company provides opportunities for you to develop your career and move into other departments and - projects after you have completed a period of time in your employment (Typically 12 months).
- Private Health insurance is on offer to all employees from their first day in the company.
The team is extremely diverse and active! As a company there are many planned Social Activities for you to get to know your new colleagues and continue to social together as your career develops.