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Date Posted: 2018-10-16 | Date Modified: 2018-11-15 | Expires: 2018-11-15
Healthcare Agent (Norwegian)
Job Description
The Job.
In this role, you will be responsible to answer client questions, doubts and complaints via phone and email.
– Develop a sound understanding of the product (healthcare, household products) and services and to embrace brand values
– Provide professional and friendly client support via phone and email
– Responding to enquiries and handling different problems
– Ensure quality and professional service
– Ensure high level of customer satisfaction
– Follow-up of customer information
– Record all information in the internal system
In this role, you will be responsible to answer client questions, doubts and complaints via phone and email.
– Develop a sound understanding of the product (healthcare, household products) and services and to embrace brand values
– Provide professional and friendly client support via phone and email
– Responding to enquiries and handling different problems
– Ensure quality and professional service
– Ensure high level of customer satisfaction
– Follow-up of customer information
– Record all information in the internal system
Requirements
The Profile.
– You are a native Norwegian speaker and have an excellent level of English
– You are confident and have an enthusiastic phone manner
– You have strong administrative skills with an eye for detail
– You have a proactive approach to problem solving
– You have a professional outlook with a ‘can do’ attitude
– You are an excellent team worker
– You are to handle sensitive calls with empathy
– You are a native Norwegian speaker and have an excellent level of English
– You are confident and have an enthusiastic phone manner
– You have strong administrative skills with an eye for detail
– You have a proactive approach to problem solving
– You have a professional outlook with a ‘can do’ attitude
– You are an excellent team worker
– You are to handle sensitive calls with empathy
Skills
Building Customer Loyalty Committed to Customer Satisfaction HealthcareLanguage Requirements
English, NorwegianEducation Degree
High SchoolVisa Support
Yes
Job Criteria
Job Type
Full TimeIndustries
Job Location
Spain - BarcelonaFunctions
Customer Service, Health Care ProviderSalary
€ 16400 - 16500/year EuroCompanies will apply to you too
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