German speaking Customer Support Agent

You want to enjoy more than 300 days of sunshine a year and the view onto the sea from your office? In return, you know how to identify and understand customer needs? Then this is the right place for you.

Responsibilities:

You support young customer service team, which stands out due to its sportsmanship and friendly atmosphere
Communicating issues in a simple, quick and competent way comes naturally to you, whether via email or on the phone
You contribute actively to our customers‘ satisfaction
Every customer is unique. You are able to adapt yourself to it – you even like that – and demonstrate even in hectic times that you can cope with loads of work and stress

Requirements:

Your knowledge of the German and English language is excellent
You show a highly developed customer and service orientation
You describe yourself as an open-minded and positive personality with empathy
You’re not interested in the ordinary. We have international customers and no closing time. Therefore, it’s okay to work on weekends and evenings, including nights when needed.
You already gained work experience in customer service. If not, don’t worry: the team will teach you everything you need to know

to be discussed