German speaking Customer Support Agent

Our client, an innovative, reputable and established online Casino are recruiting for a Customer Service Agent with a genuine passion for games. As part of the Customer Support team, you will act as a communication hub between out customers and the rest of the company, listening to players, acting as a customer voice in the business.

Responsibilities:

You will be responsible for navigating the players through the brands sites, by providing industry leading support.
Providing assistance, advice, life hacks and small talk with the players through live chat and email
Work in collaboration with other cross-functional teams such as: Responsible Gaming, AML, Payments, Loyalty
Contribute fresh new ideas, giving constructive feedback to keep improving how we work and exercising your creativity

Requirements:

Previous experience within customer related role
Fluent German language skills
Curious about gaming
Quick on the keys with an optimistic mindset
To find out more about this great opportunity and many others, get in touch with the Betting Connections team. We have options for speakers of many languages across Europe with positions based in Athens, Thessaloniki, Limassol, Lisbon, Porto, Malta, and elsewhere.

We offer a 250 euro ‘refer a friend’ bonus for successfully placed candidates, so please send us any candidates that you feel might be suitable.

Get in touch with us to kickstart your career today!