German speaking Customer Support

You want to enjoy more than 300 days of sunshine a year and the view onto the sea from your office? In return, you know how to identify and understand customer needs? Then this is the right place for you.

Responsibilities:

• You support young customer service team, which stands out due to its sportsmanship and friendly atmosphere
• Communicating issues in a simple, quick and competent way comes naturally to you, whether via email or on the phone
• You contribute actively to our customers‘ satisfaction
• Every customer is unique. You are able to adapt yourself to it – you even like that – and demonstrate even in hectic times that you can cope with loads of work and stress

Requirements:

• Your knowledge of the German and English language is excellent
• You show a highly developed customer and service orientation
• You describe yourself as an open-minded and positive personality with empathy
• You’re not interested in the ordinary. We have international customers and no closing time. Therefore, it’s okay to work on weekends and evenings, including nights when needed.
• You already gained work experience in customer service. If not, don’t worry: the team will teach you everything you need to know