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Date Posted: 2021-08-05 | Expires: 2021-09-04
German speaking Customer Support - JID:5953
Job Description
Looking for a new Customer Support career opportunity? We have a new role for you to see! On behalf of our client, we are looking for Customer Support Agents proficient in German and English to work in our client's offices in Limerick, Ireland!
About Limerick
Located along the Shannon river, Limerick is a large city boasting mild Summers and cold Winters. It is rich in culture, with attractions along the centre including the City Museum, King John’s Castle as well as many examples of Georgian architecture along its centre. For those who enjoy the nightlife, the city is also supported by many nightclubs and pubs as well as national and international festivals!
Key Responsibilities:
Customer Service – provide e-mail and phone support to our customers to the required standard which ensures a good balance between productivity and quality
Ability to liaise with other departments as necessary
Identify process improvement opportunities and raise through the appropriate forum
Support customers directly on the ground at major events around the world
Any other tasks as required
About Limerick
Located along the Shannon river, Limerick is a large city boasting mild Summers and cold Winters. It is rich in culture, with attractions along the centre including the City Museum, King John’s Castle as well as many examples of Georgian architecture along its centre. For those who enjoy the nightlife, the city is also supported by many nightclubs and pubs as well as national and international festivals!
Key Responsibilities:
Customer Service – provide e-mail and phone support to our customers to the required standard which ensures a good balance between productivity and quality
Ability to liaise with other departments as necessary
Identify process improvement opportunities and raise through the appropriate forum
Support customers directly on the ground at major events around the world
Any other tasks as required
Requirements
Skills and Attributes:
German native speaker
Experience in Call Centre / Hospitality
Team player
Takes ownership
Organised and reliable with attention to detail
Excellent multi-tasking skills
Work well under pressure
Hungry to take on responsibility and a willingness to do adhere to strict deadlines
Outstanding written and oral communication in English and language applied
A sense of humour and positive, “make-it-work” attitude
Must be comfortable with standard MS Office software (Outlook, Word) and quick to understand new software tools
To find out more about this great opportunity and many others, get in touch with the SpotOn Connections team. We have options for speakers of many languages across Europe with positions based in Athens, Thessaloniki, Limassol, Lisbon, Porto, Malta, and elsewhere.
We offer a 250 euro ‘refer a friend’ bonus for successfully placed candidates, so please send us any candidates that you feel might be suitable for this role.
German native speaker
Experience in Call Centre / Hospitality
Team player
Takes ownership
Organised and reliable with attention to detail
Excellent multi-tasking skills
Work well under pressure
Hungry to take on responsibility and a willingness to do adhere to strict deadlines
Outstanding written and oral communication in English and language applied
A sense of humour and positive, “make-it-work” attitude
Must be comfortable with standard MS Office software (Outlook, Word) and quick to understand new software tools
To find out more about this great opportunity and many others, get in touch with the SpotOn Connections team. We have options for speakers of many languages across Europe with positions based in Athens, Thessaloniki, Limassol, Lisbon, Porto, Malta, and elsewhere.
We offer a 250 euro ‘refer a friend’ bonus for successfully placed candidates, so please send us any candidates that you feel might be suitable for this role.
Benefits
ON OFFER:
Relocation Package on offer
Opportunities to grow in new markets in an international company
Strong Salary
Performance Bonuses
Relocation Package on offer
Opportunities to grow in new markets in an international company
Strong Salary
Performance Bonuses
Skills
Customer ServiceLanguage Requirements
English, GermanVisa Support
No
Job Criteria
Job Type
Full TimeIndustries
Job Location
Ireland - LimerickFunctions
Customer ServiceSalary
NegotiableCompanies will apply to you too
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