German speaking Customer Service Agent

Energetic, out-going, with a can-do attitude and an independent streak. These are highly sought-after traits in Customer Support. If this fits your description, we at Betting Connections, would love to hear from you!
On behalf of our client we are looking for Multi-Lingual Customer Support Agents to work in sunny Malta. Malta offers a rich Mediterranean lifestyle, as well as having a vibrant night life to match. The job is an excellent opportunity to experience everything Malta has to offer, and a possibility for a great iGaming career as well!

The Role:
• Working within a friendly, fun and creative team, helping customers with their queries;
• Keeping up to date with new offer, campaigns and services set by the company;
• Becoming an expert when it comes to iGaming products offered by the company, different brands and services;
• Providing top notch service to the customers, with superb communication levels;
• Directing positive energy to all chats and emails, assisting customers with their queries;
• Sharing improvement ideas as well as valuable feedback to other team members and team leaders.

What we want from you:
• An interest and willingness to learn more about iGaming products;
• An analytical approach to problem solving and ability to tackle more complex issues;
• Flexibility to work shifts – including weekends and public holidays;
• Previous experience within a similar field – hospitality, retail, online support;
• Ability to multitask, communicate effectively, service minded attitude and be a team player;
• Any additional languages are considered an asset.

In return you will have:
• General Allowance;
• Spacious open-plan offices with a “chill-out” area;
• Health Insurance;
• Team-Building events!
• Competitive Salary
• Opportunity for further training
• Career progression


To find out more about this great opportunity and many others, get in touch with the Betting Connections team. We have options for speakers of many languages across Europe with positions based in Greece, Portugal, Germany, Ireland, Malta, Gibraltar, UK, Czech Republic, and elsewhere.

We offer a 250 euro ‘refer a friend’ bonus for successfully placed candidates, so please send us any candidates that you feel might be suitable for this role.
Get in touch with us to kickstart your career today!