Job Description
The Sales Officer is responsible for handling sales, customer on-boarding and document verification
of a loan portfolio.
Responsibilities:
• Actively seek new sales by executing appointed strategies and instructions;
• Adhering to the team’s sales targets and deadlines;
• Collaborate with the Sales team members to constantly improve process efficiency and overall results;
• Customer on-boarding and verification of documents as per the Bank’s Policies and Operational Procedures;
• Understand thoroughly the Bank’s products whilst ensuring that customers are always presented accurate information;
• Responding to any customer queries via email, SMS and phone;
• Provide an excellent customer experience;
• Work closely with other Bank departments, especially Payments and Collections, in order to ensure transparent and efficient interaction;
• Ensure adherence to the Bank’s Code of Ethics and related policies;
Required skills
• We are looking for energetic, empathetic and positive individuals with great communication skills with a results-driven approach and a passion for Sales.
• Minimum Secondary education;
• Able to read, write and speak fluent German and English;
• Previous experience in similar role is preferred, but not a must;
• Experience with customer database is a plus;
• Team player with customer oriented mind-set;
• Able to demonstrate basic computer skills including use of Microsoft Office for Windows (Outlook, Word, and Excel);
• Able to follow oral and written instruction and to identify exceptions;
• Attention to detail, initiative and high standard of work;
• Willingness to learn and grow.
Requirements
Required skills
• We are looking for energetic, empathetic and positive individuals with great communication skills with a results-driven approach and a passion for Sales.
• Minimum Secondary education;
• Able to read, write and speak fluent German and English;
• Previous experience in similar role is preferred, but not a must;
• Experience with customer database is a plus;
• Team player with customer oriented mind-set;
• Able to demonstrate basic computer skills including use of Microsoft Office for Windows (Outlook, Word, and Excel);
• Able to follow oral and written instruction and to identify exceptions;
• Attention to detail, initiative and high standard of work;
• Willingness to learn and grow.
Benefits
Monday to Friday position, normal office hours
Indefinite contract
Private health insurance
Social Events
Career progression
Skills
Acquisition Sales German
Language Requirements
German
Education Degree
High School
Visa Support
No