Date Posted: 2019-10-31 | Expires: 2019-11-30

German fluent Customer Support - Lisbon, Portugal

Job Description

Our client, a world leading provider of Customer Experience Management recognized internationally, is looking for Multi-Lingual Customer Service Agents in Lisbon, Portugal. Lisbon is a picturesque city that combines ancient heritage with good food and drink as well as having a rich culture to boot.
This is a golden opportunity for a self-driven individual looking to build a career for themselves while living in one of the most breath-taking cities of Europe!

The role:
As a Customer Service Agent, you will be the 1st point of contact for many customers and will be expected to:
· Have an efficient, professional and personalised rapport with customers via phone;
· Create and keep an effective collaboration with the client’s partners;
· Maintain a constructive state of mind in difficult and stressful situation;
· Always be on the lookout for an effective solution to the Customer’s inquiries while also improving your performance.

Requirements

Fluency in written and spoken English;
· Fluency in German;
· Superior empathetic skills;
· An avid interest in IT, the internet and the world of tourism;
· A team-player with efficient multi-tasking skills;
· Superior verbal and written communication as well as being goal oriented.

Benefits

The benefits:

· Accommodation assistance;
· Training;
· Health perks;
· Opportunities for career advancement;
· Spacious offices;
· An excellent international work experience;
· Competitive Salary package.


To find out more about this great opportunity and many others, get in touch with the SpotOn Connections team. We have options for speakers of many languages across Europe with positions based in Greece, Portugal, Germany, Ireland, Malta, Gibraltar, UK, Czech Republic, and elsewhere.
We offer a 250 euro ‘refer a friend’ bonus for successfully placed candidates, so please send us any candidates that you feel might be suitable for this role.
Get in touch with us to kickstart your career today!

Skills

German

Language Requirements

English, German

Visa Support

No
Email Job

Job Criteria

Job Type

Full Time

Industries

#Telecommunications

Job Location

Portugal - Lisbon

Functions

Customer Service

Salary

Negotiable

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