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Date Posted: 2019-05-14 | Date Modified: 2019-04-14 | Expires: 2019-06-13
German Customer Support Agent
Job Description
Mission:
• Answer to customer queries and requests, in a simple way keeping your smile, ensuring their
satisfaction through a unique customer experience
• Keep in contact with clients by receiving incoming calls and emails, managing claims and
requests
• Answer to customer queries and requests, in a simple way keeping your smile, ensuring their
satisfaction through a unique customer experience
• Keep in contact with clients by receiving incoming calls and emails, managing claims and
requests
Requirements
Profile:
• Fluency in German (C2 Level or Native)
• B1/B2 level of English
• Good computer skills
• Any kind of previous experience or contact with clients
• Excellent communication skills
• Good listening and empathy skills
• Good time management skills
• Team spirit and flexibility
• Fluency in German (C2 Level or Native)
• B1/B2 level of English
• Good computer skills
• Any kind of previous experience or contact with clients
• Excellent communication skills
• Good listening and empathy skills
• Good time management skills
• Team spirit and flexibility
Benefits
3 months relocation for free
Refund of travel expenses up to 400 euros after 6 months
Salary for 14 months and bonus on performance every month
Training
Language courses
Career progression
Private Health Insurance after 6 months
Refund of travel expenses up to 400 euros after 6 months
Salary for 14 months and bonus on performance every month
Training
Language courses
Career progression
Private Health Insurance after 6 months
Skills
P. EngLanguage Requirements
GermanEducation Degree
OtherVisa Support
No
Job Criteria
Job Type
ContractIndustries
Job Location
Portugal - LisbonFunctions
Customer ServiceSalary
€ 1200 - 1200/month EuroCompanies will apply to you too
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