Job Description
GERMAN CUSTOMER SUPPORT - LISBON
Are you looking for an international experience or to have a gap year, in a beautiful country, with amazing beaches, historic places to visit and lovely terraces to enjoy the end of your working days? Join our team in Lisbon, we are increasing our teams!
Mission:
· Answer to customer queries and requests, in a simple way keeping your smile, ensuring their satisfaction through a unique customer experience
· Keep in contact with clients by receiving incoming calls and emails, managing claims and requests
Requirements
Profile:
· Fluency in German (C2 Level or Native)
· B1/B2 level of English
· Good computer skills
· Any kind of previous experience or contact with clients
· Excellent communication skills
· Good listening and empathy skills
· Good time management skills
· Team spirit and flexibility
Benefits
GERMAN CUSTOMER SUPPORT - LISBON
Are you looking for an international experience or to have a gap year, in a beautiful country, with amazing beaches, historic places to visit and lovely terraces to enjoy the end of your working days? Join our team in Lisbon, we are increasing our teams!
Mission:
· Answer to customer queries and requests, in a simple way keeping your smile, ensuring their satisfaction through a unique customer experience
· Keep in contact with clients by receiving incoming calls and emails, managing claims and requests
Profile:
· Fluency in German (C2 Level or Native)
· B1/B2 level of English
· Good computer skills
· Any kind of previous experience or contact with clients
· Excellent communication skills
· Good listening and empathy skills
· Good time management skills
· Team spirit and flexibility
Skills
Customer Service German
Language Requirements
English, German
Education Degree
High School
Visa Support
Yes