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Date Posted: 2018-06-22 | Date Modified: 2018-08-20 | Expires: 2018-07-22
German Customer Service Advisor
Job Description
Are you looking for an international experience or to have a gap year, in a beautiful country, with amazing beaches, historic places to visit and lovely terraces to enjoy the end of your working days? Join our team in Lisbon, we are increasing our teams!
Mission:
• Answer to customer queries and requests, in a simple way keeping your smile, ensuring their satisfaction through a unique customer experience
• Keep in contact with clients by receiving incoming calls and emails, managing claims and requests
Mission:
• Answer to customer queries and requests, in a simple way keeping your smile, ensuring their satisfaction through a unique customer experience
• Keep in contact with clients by receiving incoming calls and emails, managing claims and requests
Requirements
Profile:
• Fluency in German (C2 Level or Native)
• B1/B2 level of English
• Good computer skills
• Any kind of previous experience or contact with clients
• Excellent communication skills
• Good listening and empathy skills
• Good time management skills
• Team spirit and flexibility
• Fluency in German (C2 Level or Native)
• B1/B2 level of English
• Good computer skills
• Any kind of previous experience or contact with clients
• Excellent communication skills
• Good listening and empathy skills
• Good time management skills
• Team spirit and flexibility
Benefits
- 3 months accommodation for free
- Meal allowance every month
- Monthly transport allowance
- Salary paid for 14 months
- Monthly bonus on performance
- Easy to reach location
- Welcome bonus
- Refund flight or other expenses with trip after 6 months
- Health Insurance after 6 months
- Meal allowance every month
- Monthly transport allowance
- Salary paid for 14 months
- Monthly bonus on performance
- Easy to reach location
- Welcome bonus
- Refund flight or other expenses with trip after 6 months
- Health Insurance after 6 months
Skills
Client Co-ordinationLanguage Requirements
GermanEducation Degree
High SchoolVisa Support
No
Job Criteria
Job Type
ContractIndustries
Job Location
Portugal - LisbonFunctions
Customer ServiceSalary
NegotiableCompanies will apply to you too
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