German Customer Service - Athens

We are currently recruiting for our International Client, based in the Greek capital, German speakers for CUSTOMER SERVICE positions.

THE ROLE:

Handling inbound calls from existing customers and providing support on different matters (after sales, deliveries, order status, etc.) in German and English;
Identifying and solving, in timely manner, issues related to the product and/or services offered;
Customers relationship management through effective and exhaustive communication, using multiple channels (phone, email, chat);
Up-selling, where possible, maximising the sales of the product and/or services offered.

REQUIREMENTS:

German fluent;
Excellent English;
Good communication skills;
Excellent use of PCs and web tools (email, word, excel, chat, etc.), familiar with modern technologies and the use of smartphones;
Ability to work under pressure and handle stress situations;
WHAT IS OFFERED:

Challenging, fast-paced environment with actual room for professional growth;
PERMANENT CONTRACT;
2 weeks initial TRAINING and continuous support;
RELOCATION PACKAGE: Flight to Athens + Accommodation for the first two weeks of stay, entirely payed by the company.
SALARY: 18000 € per year.
To be considered, just hit the button and submit your CV in ENGLISH, please.

IMMEDIATE INTERVIEWS and START DATES!

Job Types: Full-time, Permanent

German