Job Description
On behalf of our client, we are looking for a driven French speaking Customer Support Agent to work in Limassol, Cyprus! This is an exciting opportunity to work with a company that strives to be the best in Support & Customer Care within the industry.
- If you or a friend of yours are interested in the role, let us know! Talk to our expert iGaming Recruitment Consultants here on Facebook or send us your CV at careers@bettingconnections.com!
- Responsibilities:
Respond to players via live chat & emails
Document and delegate in-game bugs and other issues
Troubleshoot new issues directly with our players
Interact with various departments (VIP, marketing…) to improve gameplay for players
Extra tasks upon request (call campaigns, translations…)
Ensure customer satisfaction and provide professional customer support
Requirements
- Requirements:
Online customer service background
Passion for Customer Service
Solid writing and communication skills (in French & English)
Excellent problem-solving abilities
Strong understanding of gaming
Available to work flexible hours (evenings, weekends)
- To find out more about this great opportunity and many others, get in touch with the Betting Connections team. We have options for speakers of many languages across Europe with positions based in Greece, Portugal, Germany, Ireland, Malta, Gibraltar, UK, Czech Republic, and elsewhere.
- We offer a 250 euro ‘refer a friend’ bonus for successfully placed candidates, so please send us any candidates that you feel might be suitable.
Skills
Customer Service
Language Requirements
English, French
Education Degree
Other
Visa Support
No