Date Posted: 2021-09-30 | Expires: 2021-10-30

FRENCH SPEAKING CUSTOMER SERVICE (ref 6282)

Job Description

FRENCH SPEAKING CUSTOMER SERVICE REPRESENTATIVE



Key Responsibilities:

Provide e-mail and phone support to our customers to the required standard which ensures a good balance between productivity and quality
Ability to liaise with other departments as necessary
Identify process improvement opportunities and raise them through the appropriate forum
Support customers directly on the ground at major events around the world
Any other tasks as required

Requirements

Requirements:

French fluent speaker
Hungry to take on responsibility, excelling at following up providing updates proactively, and proposing process improvements whenever applicable​
Excellent interpersonal skills, being capable of empathizing, communicating, and resolving conflicts in an assertive way
Understanding scenarios, making decisions, and suggesting appropriate answers/solutions according to available resources
Learning and adapting to new technologies and tools
Capability to handle stressful situations while dealing with customers
Adaptable, flexible, approachable, and collaborative towards team goals and interests
Positive Attitude - A sense of humor and positive “make-it-work” attitude

Benefits

to be discussed

Skills

Building Customer Relations

Language Requirements

English, French

Education Degree

High School

Visa Support

No
Email Job

Job Criteria

Job Type

Full Time

Industries

#Business

Job Location

Ireland - Limerick

Functions

Customer Service

Salary

Negotiable

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