French Customer Support Agent - Remote (ref 6360)

Our client is looking for French Customer Service agent to support their client who is an International company dealing with Accommodation world wide. You will develop valuable skills and knowledge in the travel industry.

Responsibilities:

To Provide Friendly and efficient service to the customers while being the first point of contact
You will be responsible to resolve customer issues and questions via emails and calls including urgent situations.
Be proactive and independent while escalating issues accordingly
You will need to multitask numerous tasks during the day
Research information and troubleshoot problems using available resources


Offer:

Competitive wages (14 monthly payments per year)
Performance bonus
Relocation package
Flexible working schedule
Employee discounts
Private healthcare & dental insurance (after six months of employment)
Fun and engaging company-wide initiatives, like wellness program

Requirements:

Proficient in French (C2)
Advanced level of English (C1)
Outstanding people skills with a passion to help others
Able to pick up new technology quickly
Experienced in Microsoft Office Package
For non-EU applicants, a valid work permit is required

to be discussed