Experianced Technical Support Specialist

Astrea Recruitment was found in 2007 with one principal mission – to be different. We transformed
this vision into a key driver of our efforts to be always available when our clients or partners need us to advise and guide them in taking important decisions. Our partners are increasing continuously and their satisfaction represents our business card.

For one of our clients - leading company in consulting, production, distribution and integration of
solutions in the field of security and safety- we are looking for a candidate for a role with core
functions for their business structure– Experianced Technical Support Specialist - Security and Safety Systems.

Responsibilities:

* Provide technical support to the clients of the company’s systems and/or equipment;
* Contribute to the revenue via pre-sales technical assistance and post-sales support;
* Cooperate with the sales team as the key technical consultant and identify all technical issues in
order to assure complete customer satisfaction through all stages of the sales process;
* Assist in troubleshooting, diagnosing and repairing systems and/or equipment;
* Offer optimal solutions of technical security and safety equipment;
* Stay up to date with the latest trends on the technology market;
* Participate in training programs for colleagues, partners and installers of technical protection.

Requirements:
* At least 2 years of previous experience on similar position in in Security and Safety business is a must;
* Strong technical knowledge of video surveillance, access control, alarm intrusion and intercom
systems;
* Fluency in English;
* Display of positive attitude to fellow team members and clients;
* Willingness and ability to be a team player;
* Attention to detail and ability to multitask;
* Affinity to new technologies and willingness to improve continuously;
* Excellent knowledge of MS Office package and Internet.

The company offers:
* Competitive salary;
* Additional performance bonuses ;
* Recognition programs and initiatives that bring added value to your career path;
* Internal training programs;
*Standard working time.

If you are interested, challenged and convinced you are the right candidate, do not hesitate and send your detailed resume in English.

Only the shortlisted candidates will be contacted in a timely manner.
All the information is protected by the Commision for the Protection of Personal Data
(Astrea Recruitment. - reg No 1809)