Date Posted: 2021-10-28 | Expires: 2021-11-27

English Speaking Retention Agent (REF 7829)

Job Description

We are looking for a n English Retention Agent, on behalf of our client. If you are a self-driven and hard worker, consider applying to further your career or take a new step in your chosen career path!

Malta is a small but busy island in the centre of the Mediterranean, boasting beautiful beaches and 300 days of sunshine a year! With a relatively low cost but high standard of living, Malta is one of Europe’s bigger iGaming hubs and is home to thousands of expats enjoying a relaxing med lifestyle without sacrificing their career development!

Responsibilities:
- Retention Agent will be in charge of carrying out outbound Retention to the US Market
- Promote the company’s products and services
- Retention – continuous relationship management ( Retention of previous converted deals, management of customer account, upsell - customer deals, while constantly increasing their LTV)
- Meet targets and deadlines, within a goal-oriented environment

Requirements

- Native level of English
- Additional languages would be considered an asset
- Self-motivated and goal-oriented with a strong will to succeed
- 1-year experience in positions such as Credit Control agent or any position related to preventing cancellation of products in call center - environments
- Capable of reaching daily/weekly/monthly targets based on Retention Agents plan
- Excellent communication skills (verbal + written)
- Team player attitude

Benefits

- Opportunity for further training
- Career progression
- Regular Company Events
- Start up feeling
- Fun and family atmosphere
- Competitive Salary


To find out more about this great opportunity and many others, get in touch with the Betting Connections team. We have options for speakers of many languages across Europe with positions based in Athens, Thessaloniki, Limassol, Lisbon, Porto, Malta, and elsewhere.

We offer a 250 euro ‘refer a friend’ bonus for successfully placed candidates, so please send us any candidates that you feel might be suitable.

Get in touch with us to kickstart your career today!

Skills

Customer Retention Flexible Team Player Motivated self-starter

Language Requirements

English

Education Degree

High School

Visa Support

No
Email Job

Job Criteria

Job Type

Full Time

Industries

#Business

Job Location

Malta - Sliema

Functions

Other

Salary

Negotiable

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